Mission
SCM promotes the independence of seniors and people with disabilities through community-based transportation. Our friendly, door-to-door, safe, and reliable services help people maintain healthy, mobile, and connected lives. Forty-two years old, SCM is one of Greater Boston’s longest-running and most beloved non-profit providers of transportation solutions. Our drivers take riders to medical appointments, adult day Health Programs, grocery shopping, and congregate meal sites. SCM was founded in 1981 by Somerville, Cambridge and Medford (SCM) municipalities. We also work with the cities of Malden and Everett.
Fito and Van
Van
Giving the Community a Lift!
General Welcome Page
Welcome to Door2Door Transportation by SCM. We provide free medical transportation from Cambridge, Everett, Malden, Medford, and Somerville to doctors and medical facilities in the following towns:
· Arlington
· Belmont
· Boston (only as far as Jamaica Plain VA)
· Brookline
· Burlington (Lahey Clinic only)
· Cambridge
· Chelsea
· Everett
· Malden
· Medford
· Melrose
· Somerville
· Stoneham
· Watertown
· Winchester
· Woburn
·
Also from Everett and Malden only we provide rides to
· Revere
· Saugus ???? Discuss with Deb
·
Pick-ups begin at approximately 9:15 AM and the last ride into an appointment is 2:00 PM. Rides home are provided up until 4:00 PM, but there is no service from approximately 2:15 PM to 3:30 PM as we are serving adult day health programs during that time.
Rides are booked two weeks to two business days in advance on a first-come, first-served basis. Funding is limited. Reservations may be reached by calling 617-625-1191 x2 between 9:00 AM and 1:30 PM Mondays through Fridays.
Please remind clients that we provide a free, shared-ride service and we hope that they can be flexible and patient.
A limited amount of federal Title III B transportation is available for both Somerville and Cambridge residents. Rides are arranged through SCES social work staff. They work with SCM staff to register new riders. Destinations are negotiated based on individual needs. The small pool of funds is frequently used as a one-time last resort.
Transportation policies, Title VI and ADA complaint forms, and other information are available in alternative formats upon request at the phone numbers listed above or via email at smarcucci@scmtransportation.org or jkeegan@scmtransportation.org.
TTY/TDS service is based on using a special TTY telephone terminal (Teletypewriter) that allows a hearing or speech-impaired person to conduct audio telephone calls. The TTY (Teletypewriter) terminal incorporates a keyboard and screen that allows the user to send and receive text messages with a TRS operator (Telecommunications Relay Service). The operator relays the conversion in both or either direction between the impaired and non-impaired parties. Dial 711 from any phone and you will be connected to a TTY relay service that will facilitate the communication. SCM can also originate the call from our office if that is preferable. TTY could also be used to set up a text conversation if that is preferable to communication through the relay.
SCM attempts to address all reasonable requests for modification of its policies, practices, and procedures. Requests for accommodations are resolved during the intake process. If you have an accommodation not addressed during the intake process, please bring it up for discussion.
We receive support from the cities of Somerville, Cambridge, Medford, Malden and Everett. We also receive support from the Massachusetts state legislature, the Massachusetts Department of Transportation, and Mass Health. Finally, we are also supported by our riders and their families. We thank all of the above for there generosity and support.
Title VI and ADA procedures address issues related to complaints of discrimination under Title VI of the Civil Rights Act of 1964 (Title VI) and related state and federal nondiscrimination authorities, including the Americans with Disabilities Act (ADA). Details of processing a Title VI or ADA complaint and a fillable complaint form are included.